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Frequently asked questions
Is SugarBuy affiliated with Roblox?
Sugarbuy.org is not affiliated with Roblox Corporation.
Sugarbuy.org is an independent platform for digital skins and item sales and is not affiliated, associated, or partnered with Roblox Corporation in any way. We are not authorized, endorsed, or sponsored by Roblox Corporation or any of its affiliates. All trademarks and copyrights belong to their respective owners.
How do I claim my order?
Our delivery team will contact you shortly to arrange the delivery. Simply provide your username, and we’ll add you to our system and ensure your item is delivered to you as quickly as possible!
Is SugarBuy legit?
Absolutely! We're a growing store with happy customers and a growing number of successful sales. We’d love for you to be part of our journey!
Why do you need my address?
To ensure a smooth verification process, our payment processor requires us to confirm your identity by requesting your full name and address. Rest assured, this information is used solely for verification purposes and will never be shared or sold. Your privacy and security are our top priorities.
Can this get me banned?
We've had many successful sales and satisfied customers, and we've never received a single report of anyone being banned for using our site!
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Customer Service
Got a question? Reach out anytime - our support is here to help!